Chili888 is committed to protecting the privacy and personal data of every member. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information as a player on our platform.
Main Content
Six core pillars that shape Chili888's Privacy Policy and ensure the personal data of Malaysian players remains protected at all times.
All data transmitted between your browser and Chili888's servers is protected by industry-standard 256-bit SSL encryption. This means your personal information, account details, and financial transactions cannot be intercepted by unauthorised parties during transmission.
Chili888 does not sell, rent, or trade members' personal data to any third party for marketing purposes. Your information belongs solely to you, and we only use it for the purposes stated in this Privacy Policy.
As a Chili888 member, you have the full right to access, correct, download, or request the deletion of your personal data at any time. The process is straightforward and can be done through your account settings or by contacting our support team.
Chili888's Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all applicable local legal requirements governing the processing and storage of personal data for players registered in Malaysia.
Chili888 member data is stored on servers protected by advanced firewalls, intrusion detection systems, and 24/7 security monitoring. Access to member personal data is strictly limited to authorised personnel, with rigorous audit logs maintained at all times.
In the event of a data security breach affecting your personal information, Chili888 is committed to notifying you within 72 hours of the breach being detected, in line with international best practices in data protection.
How We Process Your Data
Have a question about your privacy?
View FAQImportant Note: By using the Chili888 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully before proceeding with registration.
This Privacy Policy ("Policy") describes how Chili888 ("we", "platform", or "Company") collects, uses, discloses, and protects your personal information when you use the Chili888 website at chili888.net and all related services.
Chili888 takes our responsibility to protect the privacy of Malaysian players seriously. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data protection. This Privacy Policy applies to all users who access or use Chili888's services, including website visitors, registered members, and active players.
By registering an account or continuing to use the Chili888 platform, you confirm that you have read, understood, and agree to the terms set out in this Privacy Policy. If you do not agree, please stop using our platform.
Chili888 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
| Data Category | Example Information | How We Collect |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Registration form, KYC verification |
| Contact Information | Email address, Malaysian phone number, address | Registration form, profile updates |
| Financial Information | Payment methods, deposit & withdrawal records in RM | DuitNow, FPX, and e-wallet transactions |
| Technical Data | IP address, browser type, operating system | Server logs, cookies |
| Usage Data | Betting history, games played, active session time | In-platform activity |
| Communication Data | Support chat records, emails, feedback | Interactions with the support team |
We may also collect additional information during the Know Your Customer (KYC) process, which is required to comply with anti-money laundering regulations. This includes copies of a valid identity card or passport.
Chili888 only collects information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data.
Chili888 uses the personal information collected for legitimate and transparent purposes. Here are the key ways we use your data:
Chili888 will not use your data for any purpose not listed above without obtaining your consent first. Any new use of your data will be communicated to you through an update to this Privacy Policy.
Chili888 does not sell or trade members' personal data to third parties. However, we may share information in the following limited circumstances:
In all instances of data sharing, Chili888 ensures that recipients adhere to data protection standards equivalent to or higher than our own.
Chili888 stores members' personal data on secure servers with multi-layered protection. The security measures we have in place include:
Chili888 retains personal data for as long as your account remains active or as long as necessary to provide services to you. Following account closure, we retain required data for a minimum of 7 years to comply with Malaysian legal requirements, after which the data will be securely deleted or anonymised.
Note: While Chili888 takes comprehensive security measures, no system is 100% foolproof. You are also responsible for keeping your account secure by using a strong password and not sharing your login details.
Chili888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the Chili888 platform. For more information on managing cookies, refer to your browser's documentation.
As a Chili888 member and in accordance with Malaysia's PDPA, you have the following rights regarding your personal data:
To exercise any of the rights above, contact the Chili888 data protection team by email at privacy@chili888.net or via in-platform live chat. We will process your request within 14 business days.
Chili888 does not direct our services to individuals under the age of 18, and we do not knowingly collect personal data from minors. The Chili888 platform is strictly for adults aged 18 and above.
If we find that we have collected personal data from a minor without verified parental consent, we will take immediate steps to delete that information and close the account in question. If you believe your child has provided us with their personal information, please contact us immediately at privacy@chili888.net.
The Chili888 platform may contain links to third-party websites such as game software providers or payment partners. This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policies of any other sites you visit, as we have no control over their privacy practices.
Chili888 is not responsible for the content or privacy practices of any third-party websites linked from our platform.
Chili888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via email or a prominent notice on the Chili888 website at least 14 days before the changes take effect.
We encourage you to revisit this page periodically to stay informed of the latest version of Chili888's Privacy Policy. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The last updated date of this Privacy Policy is January 2026.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Chili888 handles your personal data, please contact our Data Protection Officer through the following channels:
Our team communicates in both Bahasa Malaysia and English and is ready to assist you with any data privacy enquiries. We are committed to ensuring that every Chili888 player in Malaysia has their personal data protected to the highest standard.
Now you know how Chili888 protects your privacy. Register an account today and enjoy slots, live casino, football betting, badminton, and e-sports with peace of mind — your privacy is protected at all times.